Delivery and payment

Delivery

We ship industrial automation spare parts worldwide by DHL, FedEx and UPS international express.

Shipping costs are quoted separately based on the delivery city, postal code and destination country.

After availability is confirmed, shipment can be arranged when payment and all order details are completed.

For repair or replacement orders, we can also help confirm photos, model numbers and shipping details before dispatch.

Warranty

Warranty terms are confirmed according to product condition and order details.

Testing scope and warranty handling are agreed before order when applicable.

Please confirm the model number, nameplate or photos before purchase to avoid mismatch.

Returns

If the product is incorrect due to our mistake, or if a confirmed quality issue occurs within the warranty period, please contact us in time.

We will review the case and provide a suitable solution according to the product condition, warranty terms and shipping situation.

Payment

All orders require full payment before shipment.

We accept the following payment methods:

T/T bank transfer

PayPal

All transactions are handled securely. For more information, please visit our dedicated payment page.

FAQs

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